Utility services continue amid coronavirus

Operational status: Utilities and Energy Management (UEM) continues to provide utility services to the UT Main Campus and Pickle Research Center 24/7. Business operations are fully remote.

To report a utility outage, please call the Facilities Service Center, at 512-471-2020.

For outage alerts, notifications, and updates, follow us on Twitter.


Utility Operations Normal

We produce one hundred percent of the energy required to keep the UT Austin campus up and running 24 hours/day, year round. The COVID-19 pandemic has not significantly affected our services, and we continue to provide electricity, chilled water, steam, deionized water, compressed air, emergency power and elevator services to the university.

What We're Doing

At UEM, safety is a core value, and we are committed to the well-being of our fellow employees, ourselves, and the campus community. As a result of COVID-19, we have implemented several safety precautions.

We remain supportive and flexible with work schedules, and employees who are able to work remotely are doing so.

Those who continue to perform essential services on campus are instructed to refer to the Protect Texas Together website for ongoing updates and guidelines. They have been instructed with protocols for handwashing, recommended face coverings, and social distancing, and are taking extra care to keep work areas clean and disinfected. We are further ensuring the safety of our employees by alternating work schedules and providing the proper PPE where possible.

Access to our facilities has been restricted to essential employees, suppliers, and services.